COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual or a business, for example, your name, address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms, Contact page, Product page and the like. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or resolve complaints or concerns.
Mid East Canadian Pharmaceutical focuses on the delivery of pharmaceutical products, medical devices and services to health care professionals and to the community generally. In carrying out its business, Mid East Canadian Pharmaceutical collects and uses a variety of personal information.
The personal information that Mid East Canadian Pharmaceutical collects varies depending on our interaction with you; however, we will take reasonable care to ensure we only collect personal information that is necessary to appropriately process, record, and manage your interaction with us, or for the purposes described below. For example, if you are a health care professional, we may collect and record your personal information, including your professional details (qualifications, education and training, publications with which you have been involved, specialties, areas of interest), your business details and details of the interaction we have with you. We may also collect information from publically available sources.
HOW DOES THE COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
The purposes for which we may collect and use personal information include, but are not limited to, the following:
- To respond, report or discuss information in response to product queries or suggestions for improving our products.
- To facilitate meetings with sales representatives or other staff.
- To detect and prevent fraud, and to help safeguard the financial interests of Mid East Canadian Pharmaceutical
- To meet legal and regulatory requirements (for example, by notifying the relevant health authorities of important new safety information or details of special access to medicines).
- To monitor the safety and efficacy of our products.
- To respond to a medical information query or to understand your interests, concerns and needs when you contact us to use customer or product information services.
- To establish and maintain communications with you.
- To determine your eligibility for Mid East Canadian Pharmaceutical products or services.
- If you apply for a job, to consider you for employment.
- For everyday business purposes, such as website management, research, and product development.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
DISCLOSURE OF INFORMATION
The Company, in common with many website operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.
PROTECTION OF CHILDREN ONLINE
The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.
ADDITIONAL TERMS FOR CERTAIN WEBSITES
The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.
PROTECTION OF INFORMATION:
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
Storage of Information: